Rates & Insurance

INSURANCE & PAYMENT INFORMATION for
​Therapy & Medication Management Services

We are in network with the following insurance plans:

PLEASE NOTE: Not all of our providers are in network with all insurances. If you do not see your insurance listed above please let us know and we will verify our network status. You may also consider self pay services to begin working with a member of our team.

PAYING WITH INSURANCE

Depending on your benefit coverage, you will most likely only be responsible for a percentage of the session cost after you meet your deductible. If your insurance does not cover the full cost of the contracted rate you will be responsible for the remaining amount. We will verify your insurance benefits and let you know what your copay, co-insurance, and unmet deductible are before your first appointment. If your insurance changes please let our team know so that you are not charged incorrectly. You may make changes through the client portal or contact our Billing Manager, Liana Diberto, at 919-355-9792.

 OUT OF NETWORK

If we are Out Of Network with your insurance provider, you will be responsible for paying the self pay rates listed below at the time of your appointment. We will gladly provider you with a “superbill” so that you can seek reimbursement from your insurance provider. Your insurance company may or may not reimburse for the cost of your session. Please call the member services number on the back of your insurance card to inquire about out of network coverage for outpatient mental health services.

SELF PAY RATES

Please note these sessions are NOT REIMBURSABLE by insurances

Fully Licensed Therapists

Self pay rates for fully licensed therapists (LCSW, LMFT, LCMHC) are as follows:

  • Initial Session/Clinical Assessment (53+ min) $195
  • Individual & Family Therapy (55 min) $135
  • Marriage Therapy (55 min) $150 when no diagnosis is present

Please note these fees are for both virtual and in session appointments and the sessions are NOT REIMBURSABLE by insurances

Associate Level Therapists

Self pay rates for Associate level therapists (LCSWA, LMFTA, LCMHCA) are as follows:

  • ​Initial Session/Clinical Assessment (55 min) $195
  • Individual & Family Therapy (55 min)  $135
  • Marriage Therapy (55 min) $150 when no diagnosis is present

Please note these fees are for both virtual and in session appointments and the sessions are NOT REIMBURSABLE by insurances

Life Coaching

Self pay rates for Life Coaching are as follows:

  • $95 per session

Please note these fees are for both virtual and in session appointments and the sessions are NOT REIMBURSABLE by insurances

Medication Management

Self pay rates for Medication Management with Nicole Joslin, PMHNP are as follows:

  • Initial Evaluation $275
  • Follow up visits (30-45 min) $150

Please note these fees are for both virtual and in session appointments and the sessions are NOT REIMBURSABLE by insurances

Hypnotherapy

Self pay rates for Hypnotherapy are as follows:

  • $95 – $350 per person

Please note these fees are for both virtual and in session appointments and the sessions are NOT REIMBURSABLE by insurances

NO-SHOW & CANCELLATION POLICY

All no-shows and cancellations without a 24 hour notice for therapy will be billed at $50 on first occurance and full session fee thereafter.
All no shows and cancellations without a 24 hour notice for medication management will be billed at $100 on first occurance and full session fee thereafter. Please note, providers will not be able to waive fees. Our Billing Manager, Liana Diberto, will be managing and collecting fees according to the outline above. These fees will need to be collected before the next appointment.

OTHER FEES

Simple letter or disability form $20
Moderately complex letter or disability form $40
High complexity letter or disability form $60
Client requested communication with individuals not directly involved in the client’s treatment. These fees are usually not reimbursable by your insurance and will not be submitted for payment. Self pay required. $30 per 15 minutes
Court related costs: Our providers DO NOT testify in court. If your provider is subpoenaed to testify in court, a fee of $250 per hour, including preparation time and travel time, will be charged to patient.
Returned check fee $75 

METHODS OF PAYMENT ACCEPTED

We can accept payments via Visa, MasterCard, American Express, Discover, FSA, HSA, checks and cash.
We do require a credit card on file before your first appointment. This card will be used to charge copays, coinsurance, self pay charges, no show and late cancellation fees, documentation charges, court fees, outstanding balances and any other charge determined to be patient responsibility. Your card on file will be charged within 1 day of your appointment. If you need to change your preferred method of payment you may do so through the client portal or by contacting our Billing Manager, Liana Diberto at our main office number: 919-355-9792.

OUTSTANDING BALANCES

All outstanding balances will need to be paid in full in order to continue scheduling appointments. We hope this will eliminate larger bills that come as a surprise and are then difficult to pay. In some cases, payment arrangements may be made.